Refund policy

Return Policy

Thank you for shopping with us! We want you to be happy with your order.

Returns

Due to the perishable nature of candy and food products, we only accept returns or replacements for items that:

• Arrive damaged
• Are incorrect
• Are defective
  

If you experience any of these issues, please contact us within 7 days of receiving your order.

How to Request a Return or Refund

To request a return, replacement, or refund, please email us with:

• Your order number
• A description of the issue
• Photos of the damaged or incorrect items 

We will review your request and respond as quickly as possible.

Return Shipping Costs

Customers are responsible for all return shipping costs unless the item received was incorrect or damaged due to our error.

Non-Returnable Items

We cannot accept returns for:

• Opened or partially consumed products
• Change-of-mind purchases
• Products damaged due to improper storage after delivery

Refunds

If your refund is approved, it will be processed back to your original payment method within a few business days.

Shipping Issues

Please ensure your shipping address is correct before placing your order. We are not responsible for orders delivered to incorrect addresses provided at checkout.

Contact Us

If you have any questions about this Return Policy, please contact us at tasteofcandychaos@gmail.com.